SAP’s CRM products are a powerful and completely customizable range of solutions for any mid- to large-sized organization. It’s essential to partner with a trusted reseller because a CRM software for customer service and field service management is only as good as its implementation.
We were one of the first partners for Hybris and Gigya, SAP’s early products that evolved into the customer service solutions. Over more than three decades, we have enabled over 10,000 customers across the globe to run their B2B and B2C businesses more effectively. Our expert consultants have a deep knowledge of the software they implement and how to integrate SAP products into your existing systems cost effectively. They will enable your team to unlock the full potential of your investment.
We implement CRM software for customer service management
Managing a customer service team is no easy task with multiple software platforms. Transferring service requests from your CRM to the system you use to dispatch technicians is time consuming and error prone. And if you want to identify customers who are at risk of leaving, there’s no easy way to connect all your data. To solve these problems and to improve your customers’ experience, SAP has combined the essential features of CRM, field service management, and customer success software in the SAP Service Cloud.