Sustainability plays a fundamental role in the orientation of all business activities and is crucial for the long-term economic success of many small and medium-sized enterprises. For some time now, customers and clients, business partners and the general public have no longer been interested merely in the pure profitability of a business, but rather in companies whose focus is on resilience, quality and sustainability. Thus, companies that do not specifically focus on sustainability may have difficulties in the long run securing financing and competing against their competitors.
Also investors and rating agencies are looking beyond merely financial data and including environmental, social and governance (ESG) issues in their assessments. According to the ‘2021 CEO Outlook’ by KPMG already 58 percent of global CEOs are seeing increased demands from their stakeholders – such as investors, regulators and customers – for increased reporting and transparency on ESG issues. KPMG’s survey of 1,325 international leaders of major organizations from 11 key markets and 11 key industry sectors opens up further forward-looking insights:
Projects with Positive Impact on Social Responsibility
Digital Avatars Support Pupils and Teachers
Virtual AI buddy helps kids learn to read – through AI technologies digital avatars can become real educational helpers: Learning to read through the personalized play-out of content and vocabulary and pronunciation and comprehension trained with a playful approach. Concurrent teachers can view the learning progress via a learning assistant dashboard. If the virtual assistant is used systematically, homeschooling costs can be halved and overall school costs reduced by 5%. Also, the lives of children, teachers and parents worldwide can be positively impacted.
The “AI Learning Helper” is the result of an international collaboration between NTT DATA Business Solutions Denmark, NTT DATA UK and NTT DATA Romania and was recently awarded with the “SAP Innovation Award 2022“.
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Reducing water consumption with Aguardio
Aguardio has built an innovate solution to change to how people use water. It nudges end users to save water thus turning ordinary people in private homes, building complexes, and public housing into water-saving champions.
Aguardio needed a scalable data platform for the second generation of their water measuring IoT device. The device monitors water usage in households and, through a water usage dashboard, encourages users to save water. NTT DATA Business Solutions used its it.titan platform to set up custom interfaces to manage devices, data, users and customers on the platform, which handles millions of records in real time. it.titan manages and autoconfigures IoT devices as well as manages end user data access.
In addition to reducing over-consumption of water, one of the most important scarce resources on earth, the platform also monitors temperature and humidity to limit fungus and algae growth, thus improving the health of buildings and those living in them. Besides helping private households, Aguardio enables water companies to engage their end users and transform the way they communicate. Hotels, camp sites and other tourist sites can also monitor water usage by their guest and create reward programs to reduce water consumption in water-scarce contexts.
AI Makes Telephone Care for Danish Children more Efficient
A virtual assistant supports Børns Vilkår – the Danish children’s aid organization Børns Vilkår communicates with children seeking help not only via telephone calls, but also via SMS and chat. A virtual assistant, developed by NTT DATA Business Solutions Denmark, supports the Børns Vilkår team and continuously learns to better understand the language of children and young people. The AI-based solution helps more than 500 volunteer counselors who receive more than 220,000 calls from children in Denmark every year. As a result, the number of enquiries handled has been significantly increased.