Ombligo’s Journey with SAP Business One

Ombligo, an innovative company specializing in IT services, leads the way in refurbishing, recycling, and reselling out-of-service computers. The name „Ombligo,“ meaning „belly button“ in Spanish, reflects their vision of connecting and revitalizing technology. Committed to sustainability, their operations focus on reducing e-waste while promoting environmental, economic, and social responsibility.

With sustainability at the core of their mission, Ombligo needed a robust enterprise resource planning (ERP) solution to manage growing business demands while remaining eco-conscious and building scalable operations for the future.

The Challenges

Ombligo encountered several critical challenges as they prepared for growth in the rapidly evolving IT sector:

• Scalability: Finding a solution capable of supporting long-term growth while minimizing frequent reinvestments in infrastructure.
• Traceability and Compliance: Ensuring precise tracking of individual devices by serial number to meet audit and certification standards.
• Standardization: Streamlining operations and integrating seamlessly with their proprietary Testing Inventory Provisioning System (TIPS).
• Strategic Support: Finding an implementation partner capable of understanding their unique needs and delivering a tailored, collaborative approach.

The Solution

To overcome these challenges, Ombligo turned to SAP Business One, partnering with Sapphire (now part of NTT DATA Business Solutions) for implementation. This collaboration provided Ombligo with a scalable, future-ready ERP platform powered by SAP Business One and supported by Sapphire’s client-focused expertise.

Key Highlights of the Solution

1. Scalability for Growth – SAP Business One offered a future-proof ERP system capable of supporting Ombligo’s growth objectives for the next 10 to 15 years. The standardized system streamlined their processes and ensured efficient scalability.
2. Enhanced Traceability and Compliance – By enabling detailed device tracking — including serial numbers — SAP Business One ensured seamless audit preparation and certification compliance for Ombligo’s operations.
3. Integration with Proprietary Systems – The ERP seamlessly integrated with Ombligo’s proprietary Testing Inventory Provisioning System (TIPS), allowing smooth operations and efficient inventory management.
4. Dedicated Support from Sapphire – Sapphire (now a part of NTT DATA Business Solutions) provided exceptional 24-hour support, offering a collaborative and personalized approach. „It’s so important to pick the right partner,“ a representative from Ombligo shared. „Sapphire focused on understanding our goals rather than prescribing a one-size-fits-all solution.“
5. Sustainability Alignment – SAP Business One complemented Ombligo’s sustainability mission by enabling responsible operations that balance revenue generation with environmental and social responsibility goals.

The Results

With SAP Business One implemented, Ombligo achieved remarkable success across key operational areas:

• Future-Ready Infrastructure – Ombligo now has a solid technological foundation that eliminates the need for frequent reinvestments, freeing them to focus on growth.
• Streamlined Operations – Standardized processes have optimized workflows, improved inventory tracking accuracy, and simplified device lifecycle management.
• Improved Traceability and Audit Readiness – Detailed tracking capabilities ensure Ombligo remains audit-ready and meets certification requirements consistently year after year.
• Confident Scalability – The scalability offered by SAP Business One positions Ombligo to grow confidently in a dynamic and competitive market.
• Strong Partner Relationship – The technical expertise and supportive partnership provided by Sapphire played a critical role in Ombligo’s success.

Why SAP Business One?

Ombligo’s choice to implement SAP Business One was deeply rooted in their commitment to sustainability and operational efficiency. „It is possible to do well financially while doing good environmentally and socially,“ noted an Ombligo representative. SAP Business One aligned perfectly with their philosophy of integrating profitability with responsible business practices.

Closing Thoughts

Ombligo’s success highlights the power of leveraging advanced ERP solutions like SAP Business One in harmony with expert implementation partners such as Sapphire (now part of NTT DATA Business Solutions). Their story proves that businesses can achieve scalability and efficiency while staying true to their sustainability goals.

For enterprises striving for a balance between profitability and social responsibility, Ombligo’s experience is an inspiring example of how the right technology and partnerships can make this vision a reality.