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With about 600,000 employees worldwide in more than 100 countries, G4S is the world’s biggest security company
Anders Nissen is the Business Performance Manager in G4S Security Services, and since 2009, he has be responsible for implementing LEAN-projects for overall efficiency and productivity in the organization. This has been such a success that has saved G4S Security Services a two figured amount of millions yearly. But before Anders Nissen got that far, he had to get an overview of the many existing IT solutions in the organization, the reporting options of every system and its capacity to measure the individual employee’s performance. Or lack thereof.
It could have been a challenge to the project, building on the latest version of SAP BusinessObjects. At the project start-up, hardly any Danish company had tried the new version. But NTT DATA Business Solutions had solid experience and best practices in place, and it never became a problem.
Before the company had to get all the information from the SAP system and eight employees in the shipping department entered the data manually into the transporters IT systems. Now the data transfer to UPS, Fedex and Danish Freighters is almost fully automated.