About the Author Matthias Kumm
Matthias Kumm heads the center of excellence for user experience at NTT DATA Business Solutions AG. He has more than 25 years of experience in SAP consulting and advises companies on the adoption of innovative technologies. He leads a team of experts that focuses on the entire UX design process in the development of SAP add-on products and mobile apps. As project manager, he is responsible for co-innovation projects for the implementation of intelligent solutions. His focus is on the design of software solutions and their implementation in the SAP context. He teaches companies how design thinking and UX design help to drive both incremental and radical innovations in the company.