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Why we've chosen NTT DATA Business Solutions:
- NTT DATA Business Solutions as a flexible business partner
- One-stop consulting, Managed Hosting and Application Management Services
Stefan Beckmann, Head of Information Technology, Gigaset Communications GmbH
Gigaset Communications GmbH is a premium manufacturer of DECT telephones, tablets and smartphones. The European market leader develops and distributes innovative business communication solutions for SMEs. Product tests regularly confirm the high quality of Gigaset‘s products.
Výzvy a přínosy
- Search for a reliable service partner
- Services to be provided from Germany
- Need for assistance to establish an internal Customer Competence Center
- Many years of high service quality thanks to consistent contact persons at NTT DATA Business Solutions
- Transfer of expertise for the internal Customer Competence Center at Gigaset
- Continuous system monitoring ensures compliance
- Managed Hosting at NTT DATA Business Solutions‘s Bautzen data center
- Application Management Services performed by SAP experts in Bielefeld
Long-standing business relationships thanks to high service quality “Made in Germany”
About the Project
Gigaset Communications GmbH was formed as a spinoff from the Siemens Group. After its formation, the company required a service provider for application management and SAP system hosting that could provide dynamic support for its continued development. NTT DATA Business Solutions AG from Bielefeld took on this responsibility in 2008 and has been providing all SAP Managed Services for Gigaset in Germany ever since.
Services Made in Germany
- Managed Hosting
- Application Management Service
- Customer Competence Center
FrieslandCampina Germany is a subsidiary of Royal FrieslandCampina located in Amersfoort, Netherlands. The company is renowned for milk products of consistent high quality and famous brands such as Landliebe, Tuffi, Frico, Holland Master and Chocomel.
In order to bring payment processes up to date, Neue Westfälische decided to introduce it.eCash while using the agile NTT DATA Business Solutions Application Management Service to ensure IT performance at all times.
The manufacturer benefits from the scalable NTT DATA Business Solutions Application Management Service (AMS) and thus makes the IT processes efficient. Werner & Mertz can now fully concentrate on day-to-day business and rely on NTT DATA Business Solutions’ 24/7 on-call service.