Why NTT DATA Business Solutions?
LOGSTOR produces pre-insulated pipe systems for customers around the world and production requires materials and commodities from a range of international suppliers.
Previously, all order confirmations from suppliers were manually entered into LOGSTOR’s SAP system by a team of buyers. However, in the last few years, the number of suppliers has increased and the team of buyers has grown from six to 20 members; resulting in a lot of wasted time due to manual entries.
By automating the entry of order confirmations with it.capture, the team now saves about 100 hours on a weekly basis; freeing up time for important tasks. The solution has not only proved time efficient but has also helped streamline production due to fewer errors and a reduction in late deliveries.
Challenges and Benefits
- Order confirmations were entered manually by the team of buyers, resulting in wasted time
- Faulty confirmations were often due to human error
- Errors affected the overall production plan
- Monotonous manual entries had a demotivating effect on the buyers
- Automated order confirmations resulting in decreased time wastage and increased productivity
- Less time needed for monotonous tasks and more time for important tasks
- Self-learning system requires little maintenance and support
- it.capture automates order confirmations, freeing up time for buyers, lowering erroneous entries, and streamlining the production line