Our initial experiences with the transition to using Application Management Services, including the use of Malaysian resources, have been positive. They deliver fast quality service.
Nilfisk-Advance is a growth-oriented global concern in the professional cleaning equipment industry. Nilfisk-Advance’s goal is to achieve 6% organic growth, and the concern is active in acquiring other companies. Nilfisk-Advance invests over 3% of its annual turnover in development, and the company’s 250 engineers send more than 30 new products to market each year. Nilfisk-Advance manufactures vacuum cleaners, sweepers, burnishers, carpet cleaners, and floor polishers. The concern consists of the following brands: Advance, Clarke, Clarke American Sanders, Nilfisk, Nilfisk-ALTO, Nilfisk-CFM, Nilfisk Egholm, U.S. Products, and Viper
Herausforderungen und Vorteile
- Lack of internal SAP resources at Nilfisk-Advance to handle peak loads in connection with the Group’s global development
- A very diverse system landscape due to many acquired companies
- A need for ongoing development and roll-out projects in new companies
- Application Management Services Agreement
The Application Management Services (AMS) agreement with NTT DATA Business Solutions gives Nilfisk-Advance access to global resources for development work in the Group’s SAP environment. NTT DATA Business Solutions is drawing on its international support base in providing Nilfisk-Advance with SAP competence from Malaysia.
Wrist Ship Supply has 950 employees in 14 countries and a turnover of more than 2.9 billion DKK. The reliability and credibility that the customers demand are the same that the Group wants when it comes to its financial reporting, which is why the Group has successfully implemented SAP BPC.
Nilfisk has entered the increasingly lucrative rental market. To leverage the full potential of their rental business, they have implemented it.hire&rental from NTT DATA Business Solutions.
The project followed a clear SAP turntable and the consultants from NTT DATA Business Solutions had the experience and the competencies to run the process successfully. At the same time, JP/Politikens Hus noted that no add-ons had been made to the system.