Indústria:
Service Providers
Categoria:
Infrastructure Support Services
Why NTT DATA Business Solutions?
- Features on NTT DATA Business Solutions AMS add value and reliability in the services we offer to GetNet customers.
Features on NTT DATA Business Solutions AMS add value and reliability in the services we offer to GetNet customers.
Giovanni Fagundes Agendes, IT Coordinator, GetNet
Employees: + 3.000
Since 2003 in the Brazilian market, GetNet Network offers payment solutions and electronic transaction authorization.
Challenges and Benefits
Challenges
- Support the high heterogeneity of technology platforms integrated to SAP ERP;
- Minimize impacts in operational procedures;
- Continuously support and improve, in a robust and reliable manner, the solution responsible for processing an average of 500,000 Service Invoices (NFSe) monthly;
- Increase process performance;
- Optimize integration between SAP and Non-SAP systems through SAP PI.
Benefits
- Eliminating inconsistencies in the transmission flow of NFSe;
- Process execution monitoring;
- Greater traceability of critical processes;
- Shorter response time for incident solutions;
- Increased process performance (programs and interfaces) with Nf-e;
- 60% reduction in incidents;
- Using 100% of contracted hours, accumulating a time bank;
- Reduction of travel expenses through remote services;
- Reduction of operating costs;
- Reduction of legal and tax risks.
Solutions
- AMS Suite;
- The project provided a reduction in incidents and a better use of employees’ time, as well as a reduction in operating costs and legal and tax risks.
GetNet adopts AMS suite
When GetNet decided that it needed support to ensure high quality in the operation of its SAP solutions, it chose NTT DATA Business Solutions Brazil AMS suite.
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