Preparing Human Resources Departments for the Digital Age

On June 18, 2018, SuccessConnect received a record 3,500 visitors in Berlin. The event offered an excellent opportunity for industry professionals to exchange knowledge on human resources strategies in the digital economy. As an SAP partner and sponsor of the event, NTT DATA Business Solutions attended the exhibition ready to discuss trends and solutions for human resources in the digital age.

This year, key themes at the SAP SuccessConnect event centered on the employee lifecycle. Attracting and retaining the best talent is an important element for any business to drive innovation and thrive in the digital era. Human resources experts delivered in-depth keynotes and held workshops for visitors, explaining how to tap into employee potential and improve performance company-wide. Technology and cloud-based solutions were at the core of many discussions, in particular the SAP SuccessFactors suite that supports human resources management.

HR’s Digital Transformation

Digital technology is changing the way that HR works. Experts predict that departments will downsize and most will be required to operate remotely. More specialists will enter the industry, relying on big data and analytics to manage workforces in the best way possible. Cloud-based solutions will be essential to these changes.

Dieter Schoon, Vice President Global People at NTT DATA Business Solutions, contributed to SAP SuccessConnect with a presentation on human capital management (HCM). Here he discussed NTT DATA Business Solutions’ story with SAP SuccessFactors and how it enables his team to react to the changing market.

“We are facing digital times and we plan to use SAP SuccessFactors to address change in the market.”

Dieter Schoon, Executive Vice President Global People, NTT DATA Business Solutions group

In an interview at SAP SuccessConnect, Schoon expressed how SAP SuccessFactors is a vital system for businesses looking to create more quality time for their workforce. Looking at the full employee lifecycle, from hiring to training and employee satisfaction, SAP SuccessFactors allows HR managers to perform these tasks much more effectively. This allows the company to focus on offering further training, creating a better workplace environment, and planning for the future.

How Can Digital Solutions Improve HR and HCM?

SAP SuccessFactors offers a whole process library of solutions for HCM, predominantly based on a software as a service (SaaS) model. The HCM portfolio uses cloud technology, artificial intelligence and machine learning to enhance and automate tasks like recruiting and onboarding. Embedded people analytics offer a clear overview of employee data such as insights into productivity and performance. These solutions streamline the entire employee lifecycle, from talent acquisition, to employee performance and development, helping businesses to stay competitive in the ever-changing market.

As an SAP partner, NTT DATA Business Solutions understands the entire SAP SuccessFactors suite and is experienced in helping clients leverage its potential. One customer, a large international automotive company, was looking for a better, more unified recruitment strategy. NTT DATA Business Solutions introduced the client to SAP SuccessFactors Recruiting Management software, a tool that resulted in a constant stream of talent and allowed all national subsidiaries to collaborate easily. It is success stories such as these on which NTT DATA Business Solutions bases its faith in SAP SuccessFactors.

Award-Winning Expertise in SAP Software

NTT DATA Business Solutions has been supporting companies with software and services for nearly three decades, working with businesses of all sizes. Early in 2018, NTT DATA Business Solutions received the SAP SuccessFactors Partner of the Year Award, representing its vast skills and experience with the software suite. This close partnership ensures the end customer receives valuable advice for human resources, enabling them to secure and retain the best talent in an increasingly competitive market.

For more information on HR read our Solution Brief about our AddOn guardian.


Dieter Schoon
Dieter Schoon
Executive Vice President Global People

Dieter Schoon studied psychology and labor law at Bamberg University. He embarked on his professional career in 1992, when he initially joined Gemini Consulting, which was later named Cap Gemini Ernst & Young. He was a human resource and organizational development consultant. In 2000, he became the German Head of Human Resources and Organizational Development as well as marketing with newly established strategy consulting firm Cell Consulting. In 2003, Dieter Schoon accepted an offer in Dresden, where he assisted the senior management of Advanced Micro Devices (AMD) with its human resource and organizational planning of the new microchip plant Fabrik 36. In 2004 he became Director of Human Resource Management with NTT DATA Business Solutions AG in Bielefeld. Since that time Dieter Schoon has been Head of NTT DATA Business Solutions AG‘s HR world-wide and is in charge of its strategic and operational staffing issues. He is married and has six children.


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