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Wrist is the world’s largest ship supplier and coordinates global activities through regional centers in Europe, Far East, Middle East and North America. Wrist Ship Supply has 950 employees in 14 countries and a turnover of more than 2.9 billion DKK.
When a ship arrives in the port of Rotterdam, it may have a time window of just a few hours to get 300 goods for the ship and crew on board. If the supplier is late, the ship will have sailed. This is why precision, reliability and credibility are key to being successful in the competition and Danish Wrist Ship Supply is the largest in this market with a global market share of 7 percent.
The retail giant expects further growth within e-commerce in the future, as more online search- and buying options find their way into the shops via smartphones and tablets. That is why it was widely agreed that the employees in the call centre needed the very best interface to the SAP...
It could have been a challenge to the project, building on the latest version of SAP BusinessObjects. At the project start-up, hardly any Danish company had tried the new version. But NTT DATA Business Solutions had solid experience and best practices in place, and it never became a problem.
Automatic handling of expense invoices is one of the enterprise advantages of the shared service center in the accounts payable operation of the giant retailer JYSK. The solution behind “e-invoicing” is called it.approval. The SAP partner is NTT DATA Business Solutions.