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Waoo is owned by a number of energy companies that have rolled out fiber to one fourth of all Danish households. The energy companies sell Waoo’s internet, TV and phone services to the end customers via the fiber-connections.
Waoo Uses Data Sources to Reduce Time-to-Market
Do the customers adopt new features? Do we have enough Netflix capacity? What effect does a certain service window have and when is it most appropriately scheduled? How is the quality of the delivery at the end customer?
Waoo gathers data from all of their over 100,000 tv-set-top-boxes and analyzes this data every five minutes. The analysis is used by the product managers, system architects, analysts, operational surveillants and change managers. The amount of data is processed both automatically and manually, and the QlikView architecture at Waoo contains more than half a terabyte of data.
With TimeXtender, Michael L. Petersen and his Business Intelligence team at Atea Danmark are able to offer what their colleagues crave: updated data delivered at high speed enabling better and faster business decisions.
The 77 people with budget responsibility are working in a system that is as user-friendly as Excel; “behind the scenes” the data is linked intelligently and automatically. This means that SEAS-NVE can budget much more on the activities that drive them.
The BPC training project at DuPont in Copenhagen was executed as a 30 day BPC trial, where the EPM team members at the former Danish-owned company Danisco received training in the BPC software.