Industry: Electronics and High Tech, Manufacturing
Category: Document Handling

Redefining the sound of efficient invoice flows with it.capture service

In 2018, the Financial Excellence team at the iconic Danish luxury audio company, Bang & Olufsen, did an end-to-end assessment of their invoice handling system. This was step one on their journey from traditional manual processes and tools to a more agile and automated approach. Inefficient, time-consuming, and resource-heavy workflows meant they were in the market for a smarter solution for invoice registration.

As a long-term partner, NTT DATA knows Bang & Olufsen’s processes

Why NTT DATA Business Solutions?

  • As a long-term partner, NTT DATA knows Bang & Olufsen’s processes, which allows them to provide valuable sparring on their continuous journey
  • Regular meetings and a continuous dialogue enable an efficient cooperation and full utilization of the modularity of it.document handling suite
  • Being close to the technological development means NTT DATA can make proactive recommendations so that the company can react faster for, e.g., new opportunities or legislative changes that require their attention
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Today, with it.capture service, we are in a much better position for exploring further steps to support our automation journey.

Nickolaj Almskou Holler, Director, Financial Excellence & Tax, Bang & Olufsen

Challenges

  • Bang & Olufsen’s manual process for invoice registration and handling was inefficient and cost-heavy
  • A high degree of complexity due to the large number of different templates, languages, VAT codes, and more meant a considerable error rate, including duplicate invoices
  • The old solution was not compatible with the company’s ambitious journey to streamline the organization and focus on their core competences

Solutions

  • it.capture service and it.approval — both part of the it.document handling suite

Benefits

  • Automation and optimization of the invoice registration flow in it.capture service has delivered significant cost and time savings
  • The scalability of it.capture service delivers full transparency and flexibility in cost structure
  • Global roll-out of it.approval further optimizes the invoice flow thanks to pre-approved Purchase Order numbers
  • The shift away from manual invoice registration has freed up resources now converted to focusing on value-adding process optimization also resulting in an improved sense of purpose for the accounting team
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Customer Reference
Redefining the sound of efficient invoice flows with it.capture service

In 2018, the Financial Excellence team at the iconic Danish luxury audio company, Bang & Olufsen, did an end-to-end assessment of their invoice handling system. This was step one on their journey from traditional manual processes and tools to a more agile and automated approach. Inefficient, time-consuming, and resource-heavy workflows meant they were in the market for a smarter solution for invoice registration.

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