At NTT DATA Business Solutions, we understand that in today’s rapidly evolving business landscape, organizations must continuously streamline operations, refine business processes, improve human productivity and transform to stay ahead. That’s where ServiceNow and NTT DATA Business Solutions come in – applying the power of the platform across technology, people, industry and cross-business workflows to make the world work better.
NTT DATA Business Solutions
Unlocking business potential with ServiceNow
Streamline your operations, increase your productivity, and drive the transformation of your technology, people, and business processes.
Improve operational efficiency, create seamless workflows, and unlock business potential with ServiceNow.
Accelerate your transformation journey with ServiceNow services from NTT Data Business Solutions
As a ServiceNow Elite Partner, NTT DATA Business Solutions specializes in helping organizations maximize their ServiceNow platform to achieve better results.
Our unrivaled expertise across all ServiceNow capabilities enables us to unlock advanced functionality in Technology Workflows (ITSM/ITOM), Human Workflows (HRSD, Employee Productivity), Industry Workflows (tailored solutions for vertical industries) and Creator Workflows (custom applications and low-code solutions).
With more than 350 consultants and specialized centers of excellence, we work with enterprises and mid-market organizations in industries such as financial services, utilities, transportation, digital media, energy and pharmaceuticals. With our deep platform expertise, adoption accelerators and best practice frameworks, we ensure that ServiceNow delivers immediate and long-term strategic value.
350+
Consultants
ServiceNow
Elite Partner
6+
industries
We leverage the full potential of ServiceNow to help organizations streamline operations and achieve business excellence.
- Advanced Service Operations
From ITSM and ITOM to AiOps accelerators, our methodologies drive superior service availability and operational excellence. - Mid-Market Adoption
Our ITSM accelerators enable mid-market organizations to start their operational transformation journey quickly and effectively. - Cross-industry expertise
We’re the trusted choice for digital-first organizations, including leading global banks, airlines and retailers. - Holistic enterprise workflows
Our expertise in enterprise platforms such as ERP, FMS, HCM, and EAM allows us to extend ServiceNow’s capabilities across business domains to improve efficiency and automation. - Process Optimization
We use the latest process mining, automation and optimization tools to streamline workflows, whether within a single department or across end-to-end business processes.
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Advisory Services
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Whether you are looking to advance the outcomes of your current ServiceNow platform, improve your service operations, human productivity, industry transformation, or digital experiences that extend the power of the ServiceNow platform across all areas of business operations, our deep ServiceNow experience working with some of the world’s most digitally dependent organizations makes NTT DATA Business Solutions the ideal partner to choose as your ServiceNow advisory services provider.
- Improve service operations
Build robust ITOM/ITSM capabilities with advanced roadmaps and actionable programs. - Extend Human Workflows
Empower employees with intuitive, unified HR and productivity solutions - Drive industry transformation
Tailor workflows for specific industries to address unique challenges - Innovate with Creator Workflows
Deploy custom applications to solve complex operational challenges.
- Improve service operations
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Technical Consulting
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Our multi-expert teams of experienced ServiceNow consultants, process experts, certified implementation specialists, development engineers, and project managers deliver some of the most demanding and complex applications of the ServiceNow platform to address our organization’s operational challenges, whether it’s across IT in Service Operations or using the platform to streamline and improve other business workflows. From re-architecting your CMDB to deploying advanced AiOps and extending ServiceNow’s capabilities into human, industry and creator workflows, our technical consulting teams ensure the platform solves your most complex operational challenges.
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Managed Services
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While many organizations have internal teams dedicated to supporting their ServiceNow platform, in many cases the distraction, complexity, and overhead of keeping their environment running with confidence is too great. With our ServiceNow Managed Services, we can help you run your environment, ensure it is maintained, deploy new releases, and take care of the day-to-day operational overhead. Our goal is to ensure that your ServiceNow investment delivers the most value to your business while minimizing the time, effort, and complexity of ongoing platform operations.
Discover more about ServiceNow
IT Operations Management
Whatever type of business you have, our ITOM solutions and global support allow you to grow your business, keeping it resilient and flexible in the face of continued global change.
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IT Service Management
Future-proof your IT, consolidate disparate tools and deliver amazing experiences with a single innovative ITSM solution.
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Speak to an Expert Today
Ready to unlock the full potential of ServiceNow for your organization? Contact us today to schedule a consultation with one of our ServiceNow experts. Together, we’ll transform the way you work and drive greater success for your organization.