Industry: Electronics and High Tech, Industrial Machinery and Components
Category: Master Data Management

Zehnder Group

The Zehnder Group makes energyefficient, healthy, and comfort enhancing indoor climate solutions. GLASSWING, a solution built by us, for master data management, incorporates an intelligent rule set that can be used for migration and longterm maintenance by specialist departments. 

Learn more about GLASSWING

Why we've chosen NTT DATA Business Solutions:

  • Convincing information event
  • Self-developed solution for organizing master data in SAP
  • Short implementation duration

GLASSWING provides pre-configured, highly automated workflows and significantly increases the efficiency of material master data. The quality and consistency of data have also increased considerably, which benefits our colleagues in production, development, and sales.

Cornelia Haldemann , Group IT Static Data CoC, Zehnder Group

Employees: 3,100

SAP Users: 1,100

Zehnder Group AG, based in Gränichen in the Swiss canton of Aargau, is an international manufacturer. The Zehnder Group makes energy-efficient, healthy, and comfort-enhancing indoor climate solutions. As a leading provider in this market segment, it produces radiators, radiant ceiling panels for heating and cooling, and comfort ventilation and air purification systems. These are distributed nationally and internationally. Its products are made in modern factories in Europe and abroad, and distributed under various brand names. The group’s most important market is Europe, but it is also active in China and North America, and employs around 3,100 people worldwide.

Challenges and Benefits

Challenge

  • Master data was primarily maintained manually

Benefits

  • Comprehensive overview of product data, customer and supplier master data, and purchasing info record
  • GLASSWING can be integrated into SAP ERP
  • Orderly maintenance ensures data quality
  • Manual maintenance of fields is reduced based on rule sets
  • Time to market for products improves

Solution

  • GLASSWING – master data management solution by NTT DATA Business Solutions

Business need

Innovation, design, and reliability

The Zehnder Group makes energy-efficient, healthy, and comfort-enhancing indoor climate solutions. As a leading provider in this market segment, it produces radiators,
radiant ceiling panels for heating and cooling, and comfort ventilation and air purification systems. These are distributed nationally and internationally.

Zehnder Group AG, based in Gränichen in the Swiss canton of Aargau, is an international manufacturer. Its products are made in modern factories in Europe and abroad, and
distributed under various brand names. The group’s most important market is Europe, but it is also active in China and North America, and employs around 3,100 people worldwide.

Solution

Master data organized by processes

As hosting customers of NTT DATA Business Solutions AG, Cornelia Haldemann and Hans Fankhauser discovered the GLASSWING AddOn at an NTT DATA Business Solutions
information event. Shortly afterwards, the Zehnder Group decided to introduce the product. It took only one month to install and commission GLASSWING.

Outcomes

Manual work reduced

“Until then, we had to process the material master data for migration in an Access database,” explains Cornelia Haldemann. “The database couldn’t be used to maintain the master data, so it was manually maintained for the most part.”

GLASSWING now incorporates an intelligent rule set that can be used for migration and long-term maintenance by specialist departments. It simplifies master data
maintenance, and increases data conformity and quality. The Zehnder Group’s data processing, storage and validation are already benefiting from GLASSWING, and there have been significant savings with each roll-out to its ten sales and seven production companies, which will be complete by the end of 2016.

Material master data run through rule set

GLASSWING was used first by the group’s sales companies, and then by its logistics and production businesses. The NTT DATA Business Solutions and Zehnder project teams initially used it for complex intercompany-related materials, and later for simpler materials used locally.

“GLASSWING requires the business to coordinate its expectations with the application managers very precisely, to derive rules for the data,” Hans Fankhauser reports. “This
changes the way we collaborate, but it also speeds up and simplifies our internal processes and improves data quality.”

About NTT DATA Business Solutions

25
countries
30
years of experience
6000
customers worldwide