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SAP Signavio Process Transformation Suite

Make Your Business Processes Strong and Sustainable

Do you know how effectively your processes are running in order to deliver flawless services to your customers, increase operational efficiency, and achieve sustainable growth? Research shows that while 80% of CEOs believe they are successful in customer experience, only 8% of customers agree. This reveals a significant experience gap between businesses and their customers.

SAP Signavio Process Transformation Suite enables companies to close this gap and manage their processes more efficiently, transparently, and in a more integrated way.

What is SAP Signavio?

SAP Signavio Process Transformation Suite is an integrated solution that enables organizations to analyze, redesign, and optimize their business processes end to end. It makes complex internal processes visible, identifies bottlenecks, and provides clear insights for improvement. This allows organizations to measure, benchmark, and enhance their process performance more easily.

The platform links customer experiences with business processes, enabling organizations to evaluate their operations holistically — both from an internal and external perspective. At the same time, it accelerates data-driven decision-making and ensures alignment and consistency across the entire company.

Benefits for Businesses

  • Strengthen Customer Experience: Analyze how your customers experience your operations with Journey Modeler and integrate the external perspective into your internal processes.
  • Ensure Process Visibility: Explore your existing processes from every angle, identify bottlenecks, and uncover continuous improvement opportunities.
  • Make Data-Driven Decisions: Measure your process performance with advanced analytics tools and take the right actions.
  • Achieve Compliance and Standards: Manage your processes more quickly and consistently through structured content management and audit trails.
  • Accelerate Digital Transformation: Reduce manual and repetitive tasks with automation, low-code (low-code) tools, and workflow solutions.

What Are the Key Modules of SAP Signavio?

  • Process Insight & Process Intelligence: Detect bottlenecks in your ERP systems through process mining and improve them by benchmarking against SAP best practices.
  • Process Manager: Model, simulate, and analyze your processes before implementation to understand potential impacts.
  • Journey Modeler: Connect customer experiences with processes, roles, and systems to provide end-to-end visibility.
  • Process Governance: Centrally manage process content, control changes, and enhance consistency across the organization.
  • Collaboration Hub: Share process improvement initiatives with your team and strengthen collaboration.

How Does NTT DATA Create Value?

At NTT DATA, we accelerate organizations’ digital transformation journeys by combining all the powerful tools offered by SAP Signavio with our sector expertise and extensive experience in transformation projects.
We provide true end-to-end partnership — not just analysis, but support at every stage from process discovery to action, from automation to continuous improvement.

Frequently Asked Questions About SAP Signavio

What exactly does SAP Signavio do?

SAP Signavio is a comprehensive process mining platform that helps businesses analyze, improve, and optimize their existing business processes. It offers integrated components such as process visibility, bottleneck analysis, and process design.

I am an SAP ERP user. How can SAP Signavio benefit me?

With the SAP Signavio Process Insight module, you can analyze the processes running in your SAP ERP systems in detail, identify bottlenecks, benchmark them against SAP Best Practice performance indicators, and improve your processes quickly and safely.

How can I analyze my processes with SAP Signavio?

SAP Signavio automatically collects and analyzes all data related to a process and presents it to the user with clear visuals. With the Process Intelligence module, bottlenecks and inefficiencies in your operational systems become fully visible.

How is user experience management handled in SAP Signavio?

The Journey Modeler module allows you to map how users experience your operational processes. This enables you to look at your processes from an external perspective and take concrete steps to improve the user experience.

What can I do after modeling my processes in SAP Signavio?

After the modeling phase, processes can be simulated, potential impacts can be compared, and results can be shared with managers. Following this, automation, improvement, and integration initiatives can be planned.

Is SAP Signavio used only for analysis?

No. SAP Signavio is used not only for analysis but also for process modeling, user experience design, governance, content management, and team collaboration. It provides a comprehensive transformation platform that enables continuous improvement of your processes.

Can non-technical business users also use SAP Signavio?

Yes. SAP Signavio’s user-friendly interface allows business users without technical expertise to easily analyze, interpret, and contribute to process improvements.

How much preparation is required to start using SAP Signavio?

The implementation timeline depends on the organization’s structure and the maturity of its processes. However, at NTT DATA Türkiye, we create a tailored roadmap using our industry expertise and plan all necessary steps together for fast deployment and effective usage.

What role does NTT DATA Türkiye play in an SAP Signavio project?

We manage the entire project end to end—from process analysis and roadmap creation to improvement and automation recommendations. We provide tailored solutions and guide your organization towards sustainable success.

Contact us

At NTT DATA, we manage the entire project end to end—from analyzing business processes to designing the roadmap, and from improvement initiatives to automation recommendations.

We guide you toward sustainable success by providing solutions tailored specifically to your organization. For more detailed information, feel free to get in touch with us.