NTT DATA Business Solutions

NTT DATA Business Solutions automates role assignment in SAP systems using AI

Automatically assigning user roles in SAP systems – that’s a job taken on by the new Authorization Rollout Bot from NTT DATA Business Solutions.

The “Authorization Rollout Bot” is a good example of how to automate manual tasks with the aid of artificial intelligence,” reports Klaus-Christoph Müller, Director Business Development at NTT DATA Business Solutions, a global strategic partner of SAP. The cloud-based software robot helps administrators and security officers to set up rule-compliant user access quickly and securely.

Conventionally, user authorizations in an SAP system are implemented manually by highly experienced SAP administrators shortly before a system goes live. This requires comprehensive expertise about the system and its processes. If the rules are not sufficiently stringent, unauthorized users can gain access to critical content. But if the rules are too stringent, day-to-day business will be impeded. In the case of complex international projects, making the appropriate system settings may take weeks, as Müller reports.

The Authorization Rollout Bot solves this task using artificial intelligence. Roles and access rights are defined based on templates and best practices. The bot works with short learning phases and detects discrepancies and gaps. This results in the entire process quickly being cleared of errors, avoiding a negative impact on day-to-day business.

The technical basis of this solution is SAP Process Automation. SAP Process Automation is part of SAP Business Technology Platform and  combines SAP Workflow Management and SAP Intelligent Robotic Process Automation into one solution. .  This solution uses intelligent software components to provides all the elements needed for automating manual processes in SAP S/4HANA..

The Authorization Rollout Bot is available on SAP Store. Customers who run SAP Process Automation will be able to find and purchase the Authorization Rollout Bot on SAP Store as well. Once downloaded, the bot can be configured without any programming skills with the aid of templates and it can be used internationally, if required.

The license fee promises a rapid break-even: “The fee for the Authorization Rollout Bot starts at 2000 euros on top of the license for SAP Process Automation, which starts at 500 euros per month,” Müller explains. “Considering the savings made by avoiding the manual work otherwise involved, the investment will pay for itself very quickly.”

About NTT DATA Business Solutions

NTT DATA Business Solutions designs, implements, manages, and continuously enhances SAP solutions to make them work for companies and their people.

Aiming to help companies to transform, grow and become more successful, NTT DATA Business Solutions connects with a more than in-depth expertise for SAP solutions its clients´ business opportunities with the latest technologies – individually and across all business areas. As part of the NTT DATA group and as a global strategic partner of SAP, with close ties to other partners, NTT DATA Business Solutions gives clients and prospects access to innovative solutions and developments and thus makes an important contribution to innovation and long-term business success. NTT DATA Business Solutions employs around 12,000 people in 30 countries.


NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Visit us at

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Media contact international

Head of Corporate Communications
Silvia Dicke
NTT DATA Business Solutions AG
Königsbreede 1
33605 Bielefeld, Germany
T: +49 (0) 521 / 9 14 48 – 107
E-mail: [email protected]