NTT DATA Business Solutions

itelligence receives repeat order from satellite operator SES for managing systems running SAP® software

itelligence today announced that satellite operator SES has decided to continue relying on itelligence AG as its partner for operation, management and support of its systems running SAP® software. SES had already managed the upgrade and the migration of three core systems to the SAP HANA® platform with itelligence’s assistance in 2016. (SES runs the SAP ERP, SAP Customer Relationship Management, SAP Business Warehouse and SAP Business Planning and Consolidation applications.) Following this change in technology, the Luxembourg company has now renewed its order for support for the systems on SAP HANA in the itelligence cloud.

Besides the positive experience of SES with itelligence services provided in the past, another key factor in the renewal was the ability to call on the highly professional services of itelligence and NTT DATA around the world. itelligence is one of the world’s leading providers of Cloud Managed Services and Application Management in the SAP software environment.

Based in Luxembourg, SES operates a fleet of more than 50 satellites in Geostationary Earth Orbit (GEO) and 12 in Medium Earth Orbit (MEO), with a workforce of over 2,000. The company provides its services to over 700 broadcasters, telecommunication companies, mobility service providers and government and institutions.

In 2016 SES decided to upgrade the SAP solution it was using, by introducing mobile apps using the modern SAP Fiori® user experience as well as raising security standards.

SES decided to work with itelligence AG, which had provided services to the company for many years, and already supports over 500 applications of SAP HANA. In collaboration with the service provider, SES was able to virtually halve the envisaged project duration while still in the planning phase. Thanks to itelligence’s experience, the project was implemented on time, and the upgraded systems were brought on-line with only one brief period of operational interruption.

Renauld Chapellier, General Manager, ERP Core Team at SES: “The itelligence cloud services for SAP HANA represent the ideal basis for our new platform running on SAP HANA. Thanks to their performance and flexibility, these services enable us to make adjustments for new requirements at any time.” He added that being part of the NTT Data group was a further factor in favour of itelligence AG, besides its experience in the area of SAP solutions. This offers SES access to the expertise of over 100,000 employees of one of the largest IT consulting companies worldwide.

Chapellier continued: “A provider’s good systems and processes are one thing, but the crucial factor in the end is that a partner is capable of supplying state-of-the-art IT solutions quickly, and in a professional manner. itelligence implemented the migration to SAP HANA and the transition into the cloud competently and proved itself as a reliable long-term partner for our IT services.”

Lars Janitz, Head of Global Managed Services, itelligence AG: “Our Managed Services are based on a scalable, flexible and cost-efficient model. SES receives strong local support, which is tailored precisely to the company-specific goals and requirements, as well as the benefit of outstanding specialist competence from throughout our worldwide organisation.”

About itelligence AG

itelligence is one of the leading international full-service providers of solutions in support of SAP solutions, employing about 6.000 highly qualified employees in 25 countries. As a frequently awarded SAP partner, itelligence is an SAP Hybris Gold partner and global value-added reseller. itelligence is an SAP-certified provider of cloud services, SAP-certified provider of hosting services for SAP HANA® Enterprise Cloud and an SAP platinum partner. itelligence realizes complex projects in the SAP solution-based environment worldwide. The company’s services in support of SAP solutions range from consulting and licensing to application management services and hosting services to proprietary industry-specific solutions. In 2016, itelligence generated total sales of EUR 778 million.

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