NTT DATA Business Solutions

SAP consultancy company itelligence significantly expands its range of mobile solutions


  • CustomerFocus app – mobile SAP CRM on the iPad
  • InfoCollector – mobile questionnaires and forms on the iPad

Hanover / Bielefeld, March 1, 2013 – itelligence is offering certified mobile business solutions for the new itelligence AddStore based on the SAP Mobile Platform. The main emphasis of the new itelligence apps is on supporting sales processes. CeBIT visitors in Hall 4, A12 will therefore be given an insight into the CustomerFocus app and a preview of the InfoCollector, as well as the extended usage scenarios for the SalesKit app. CustomerFocus App

The CustomerFocus app displays all relevant customer data based on the SAP CRM, as well as recording sales call reports and related follow-up activities. The technical basis comes in the form of the SAP Mobile Platform, which is easy to implement due to the consulting package “Mobility Starter Package” and the cloud solution “Afaria SaaS”.

Matthias Kumm, Manager Customer Solutions & Inventions, itelligence AG: “The CustomerFocus app for mobile sales support is particularly suitable for upgrading an existing SAP CRM system within a short project duration, due to its short implementation time and low administrative demands. This creates entirely new work and sales opportunities. Here we have achieved practically complete mobile support for sales staff processes on tablets based on SAP solutions.

The premium version of the CustomerFocus app also provides additional functions such as alerts, appointments calendar, KPI cockpit and route display with overlay technology.

Matthias Kumm, Manager Customer Solutions & Inventions, itelligence AG: “Using SAP HANA can provide further added value when determining the key figures of a company-specific KPI cockpit for sales. There is a clear tendency toward the combination of new SAP innovation products to form the basis of successful further developments in company processes.” InfoCollector with Integrated Passbook Technology from Apple

itelligence will also give a preview of the new mobility app InfoCollector at CeBIT in Hanover. InfoCollector shows how paper-based forms can be completely replaced by recording on the iPad, for example for adding leads at a trade fair (CRM integration), staff meetings (HCM integration) or test reports (QM integration). The information templates provided centrally in SAP via configuration ensure that data is easily transferred to the existing ERP system, where they are available in a structured format and can be directly processed in the SAP system.

The InfoCollector for recording leads offers practical functions such as event assignment, time-controlled display of forms, QR reader support and photo integration. A highlight of the InfoCollector is the integrated Passbook technology from Apple, which allows tickets or coupons to be sent to iPhones. The InfoCollector “lead recording” feature for sales control will be available shortly after CeBIT. All apps are available in German and English.

itelligence is one of the leading international full-service providers of solutions in support of SAP solutions, employing more than 2,800 highly qualified employees in 21 countries and in five regions (America, Asia, Western Europe, Eastern Europe and Germany/Austria/Switzerland). As a frequently awarded SAP partner, among others global value-added reseller, SAP Certified in Cloud Services and SAP Gold Partner Business ByDesign, itelligence realizes complex projects in the SAP solution-based environment for over 4,000 customers worldwide. In 2006, itelligence obtained gold-level status as an SAP channel partner as part of the SAP PartnerEdge™ program in Germany, and in the U.S. in 2007. The company’s services in support of SAP solutions range from consulting and licensing to outsourcing and services to proprietary industry-specific SAP. In 2012, itelligence generated total sales of EUR 407.1 million (preliminary figures). itelligence is “Top Consultant” 2012.