Drive Customer Engagement

Upgrade your sales and marketing processes for the digital, customer-driven era.

Bring Marketing and Sales Closer Together

In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing analysis and campaign management can prove invaluable.

Excellent sales experiences motivate 81% of clients to buy from a vendor again.

NTT DATA Business Solutions: Experts in Sales and Marketing Solutions

Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP Hybris transformation projects. With over 50 SAP Hybris implementations across a range of organizations and industries, and over 250 SAP Hybris consultants, we help our customers around the globe achieve sustained business growth.

And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 24 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.

Our Awards

  • SAP Hybris EMEA Service Delivery Partner of the Year 2018
  • SAP Hybris MEE Regional Partner of the Year 2018 (Finalist)
  • Winner of SAP Hybris 2017 Partner of the Year
  • Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
  • Holder of SAP Hybris Gold Partner status
  • SAP Hybris Global General Business Partner of the Year 2016 and Finalist (2018)

Are You Facing Business Challenges in Sales and Marketing?

Create awareness, generate leads, and make the most of opportunities

Engage with customers on all channels and allow them to make purchases anywhere, at any time.

Leverage 360° customer insights

Use detailed information on customer behavior to provide a unique sales experience, boosting the chances of a sale and encouraging loyalty.

Boost sales effectiveness

Identify the most profitable leads, and ensure salespeople have the information they need at hand to make convincing sales pitches.

Gain insight into your market using real-time analytics

Access live, reliable data on customer behavior and preferences – whether you are in the office or on the move.

Develop and execute multi-channel campaigns

Create campaigns to reach potential customers across all channels with personalized content to improve success rate.

Simplify marketing automation

Save time, money, and effort by automating a range of processes – from creating marketing campaigns to managing leads.

BEHRINGER GmbH

With the help of the structured customer data from the SAP Hybris Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.

Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH

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How Our Customers Benefit from Us

Vreugdenhil Dairy Foods

Every day millions of people around the world enjoy the milk powders of Vreugdenhil Dairy Foods. Year round, we produce milk powders from fresh Dutch milk in four production plants in The Netherlands.

Vreugdenhil Dairy Foods

Together with the Vreugdenhil team, we successfully implemented SAP S/4HANA in an operative supply chain that has no room for disruptions or errors. Read how we broke down silos, upped business process efficiency, and went live during peak milk production season.

Royal Herkel

To gain more insight into future demands and in order to become more flexible, Royal Herkel implemented SAP S/4HANA in 2019. As a result, the company saw the turnover of their products grow by more than twenty percent in 2020.

Emirates Steel

Based in the industrial sector of Abu Dhabi, Emirates Steel produces home-grown high quality steel products that are shipped and used across the world and delivered into major global markets, for the construction, engineering and energy sectors.

Agthia

Agthia Group is a leading Abu Dhabi based food and beverage company. Agthia offers a world-class portfolio of integrated businesses providing high-quality and trusted food and beverage products for customers and consumers across the UAE, GCC, Turkey, and the wider Middle East.

Newcastle University

Future Proofing the University for the Digital Age with SAP S/4HANA

Jowat

As requirements for qualitative Master Data Management increased at Jowat due to business growth, the company decided for NTT DATA Business Solutions’ it.mds AddOn and in doing this, Jowat became a pioneer as the first German customer using the master data solution.

ARRI Group

With the SAP S/4HANA implementation by NTT DATA Business Solutions, ARRI not only streamlined processes, but also accelerated data analysis and modernized SAP applications. Thanks to NTT DATA Business Solutions’ Managed Cloud Services, ARRI can rely on maximum security within the IT infrastructure.

DMG MORI Global One

Read more about how DMG MORI automated its repetitive processes with bots, developed by NTT DATA Business Solutions and now profits from cost savings and less workload.

CarrefourSA

Carrefour has been innovating and revolutionising consumption for 60 years. Today, they are reinventing their business model and placing the food transition at its heart.

Eliminate data silos and fragmented customer information in different systems such as ERP, CRM, and social media.

SAP Hybris - Effective Sales and Marketing Processes Call for Effective Tools

More Useful Insights into Sales and Marketing

How to Sell More Effectively with SAP Sales Cloud
 
How to Sell More Effectively with SAP Sales Cloud

Find out how you can keep ahead in every step of the buying journey and align your sales processes with customer needs.

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 How to Engage the Empowered Customer with SAP Marketing Cloud
 
How to Engage the Empowered Customer with SAP Marketing Cloud

With SAP Marketing Cloud you can identify individual customer needs and automatically create and deliver personalized campaigns.

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Sales and Marketing Events

RISE with SAP in 10 Questions

NTT Data Business Solutions MENA and SAP invites you to our webinar where we'll answer the frequently asked questions about RISE with SAP.

online
06.07.2021 – 06.07.2021
Register

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Enhance the Quality of Your Drug Products with an Internal Cold Chain Solution

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Faster to More Flexibility with a Hybrid Cloud Approach – a Use Case

Oliver Assig | Apr 09, 2021

Digital Transformation
Your Path to the Intelligent Enterprise: Intelligent Technologies in SAP S/4HANA

Dimitri Schweigerdt | Feb 17, 2021

Global Blog
Hybrid Cloud as a Success Factor for Industry 4.0

Brian Everett | Feb 12, 2021

Speak to Us Today

Are you searching for answers or would like to receive more information on Sales and Marketing? Do you want more detailed advice from our expert or wish to book one of our Sales and Marketing workshops? Just contact us – we will be glad to help you.

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